NSCG | HNC International Travel & Tourism
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Course overview

The HNC Travel and Tourism Management is taught by experienced industry professionals and aims to develop students as professional, self-reflecting individuals able to meet the demands of employers in travel and tourism and adapt to a constantly changing world. The course will equip you with specific travel and tourism skills, knowledge and the understanding necessary to achieve high performance in the global travel and tourism environment. You will be given insight into the diversity of roles within the travel and tourism sector, recognising the importance of collaboration at all levels.

You will study the local, regional and global context of the travel and tourism sector and you will have opportunities to address cutting edge issues facing the industry, and society at large; with particular emphasis on tourism production and consumption, sustainability and ethics, globalisation and intercultural dimensions, recognising the role that travel and tourism plays in addressing these issues.

The HNC course is assessed through completion of the following units of study:

Unit 1: The Contemporary Travel and Tourism Industry
This unit will give you the opportunity to investigate the various elements of the travel and tourism industry and how they interrelate – exploring the contemporary structures and systems of the component industries. You will also explore recent patterns of tourism to understand movements of domestic, inbound and outbound visitors, the popularity of different destinations and the reasons for this popularity. On completion of this unit, you will be able to understand the scale and scope of the industry, the determinants of supply and demand, and the current trends affecting and shaping the industry.

Unit 2: Managing the Customer Experience
The aim of this unit is to provide you with background knowledge and understanding of how travel and tourism businesses manage the customer experience from the initial needs analysis through to after sales follow-up. You will consider how technology is changing the way customers interact with businesses and how digital initiatives should complement existing customer journeys, whilst recognising that online and offline consumers are distinctly different.

Unit 3: Professional Identity and Practice
This unit focuses on the process of self-assessment of skills and competences, personal career planning and the application of different learning and development approaches within a work environment. With employment opportunities and career progression becoming increasingly competitive, you will be given direction on how to prepare for job applications and interviews in a formalised manner, with the aim of improving career prospects within the travel and tourism industry.

Unit 4: The Travel and Tourism Business Toolkit
This unit is designed to provide you with the skills needed to become competent managers in a travel and tourism environment. You will explore important principles in relation to performance indicators, both financial and non-financial, human resources management, and other key factors affecting the modern business environment.

Unit 5: Leadership and Management for Service Industries
The unit enables you to gain an understanding of leadership and management principles, and to review your potential for a career in management in the service sector. You will explore organisations’ structures and cultures, and will learn classical management theories and leadership styles, and how these are applied to managing commercial organisations. This is an externally assessed unit where you will be required to sit an exam.

Unit 7: Managing Conference and Events
This unit will give you a background knowledge and understanding of the events and conferencing industry. Here, you will study different types of events and will investigate the criteria required to run and manage a safe and secure event, both in terms of the physical venue and dealing with situations that might occur. You will gain transferable skills in safety, which is invaluable for any area of the events sector.

Unit 13: Global Tourism Destinations
This unit provides insight into the scale, nature and development of tourism at a global level. Statistical data will be used to identify trends and analyse the scale and value of tourism at a global level. Research will take the form of the interpretation of the United Nations World Tourism Organisation (UNWTO) and other statistics, the analysis of emerging destinations, and broad reading of relevant academic theories of tourism and tourism growth.

What are the entry requirements?

A relevant BTEC Level 3 qualification OR an A Level profile that demonstrates strong performance in more than one subject. This profile is likely to be supported by GCSE grades A*-C (9-4) OR other related Level 3 qualifications OR an Access to Higher Education Certificate received from an approved further education institution OR industry experience. All students will be interviewed and assessed individually.

How is it assessed?

Teaching, learning and assessment methods used to deliver this curriculum are designed to provide experience, and reflection and the development of concepts which can then be explored. Teaching methods used vary according to the nature of each unit, but include formal lectures, individual research projects, student centred activities, industry speakers and webinars and an externally set exam. There will be access to small group teaching with high levels of teaching hours and individual support in facilitating this programme.
This course runs at Newcastle College. The full-time HNC course lasts for one year and is studied over two full days each week.
To help you, there is a course team of friendly, approachable tutors committed to your success. Your Curriculum Leader and Course Tutors will meet with you regularly to discuss your progress.

What financial support is on offer?

There are two types of loans to help students cover the costs of their higher education course in college: tuition fee loans and living cost loans (also called maintenance loans). You pay these loans back when you finish your course and earn over £26,575. If you earn less than that, you won’t have to repay anything. If you’re earning more than that, we’ll work out your repayments at 9% of your income over that amount. Maintenance loans are only available to students studying on a full-time basis. They are not available for students studying on a part-time basis. For full details visit www.nscg.ac.uk/finance

What can I do next?

On successful completion of the HNC course you could progress onto a HND course or you could apply for a position in the travel and tourism industry in roles such as tourism officer, holiday representative or tour guide/manager.

How do I find out more?

If you wish to find out more you can contact Kerry Zdrodowski, course leader, by emailing: kerry.zdrodowski@nscg.ac.uk

Business & Professional Studies

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