NSCG | Supply Chain Warehouse Operative Intermediate Apprenticeship…
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Course overview

The topics you will cover whilst training include: Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

Typical job roles include:
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines.

A Warehouse Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends. This is only applicable for 18 year olds and over to comply with employment law.

It is essential that knowledge, skills and behaviours for all Warehouse Operatives are required to be demonstrated at level 2, regardless of their occupational area.

What else do I need to know?

On an apprenticeship programme you usually will work for a minimum of 30 hours a week for the employer and then have one day a week at college or designated time in the workplace.
Some job roles will require a DBS before starting, you will be advised at interview stage if this is required.

Whilst you are on an apprenticeship your employer pays you a salary, this includes all off the job training as well.

What are the entry requirements?

Apprentices without Level 1 (or equivalent) in English and maths must ensure that they achieve Level 1 and take the test for Level 2 prior to taking the end-point assessment.

How is it assessed?

Your progress is continually monitored throughout the course. Assessments are arranged when necessary and these take place on-the-job. Apprenticeship duration 12 – 15 months.

Assessments will include:
By observing of your performance; responses to written and/or spoken questions to show your knowledge and understanding; e-portfolio of supporting evidence containing testimonies, reflective accounts, assignments, work products such as activity planning sheets, completed risk assessments, continual professional development evidence.

Once you have completed your programme, met all of the pre-requisites for the EPA, including English and maths requirements, and your employer is satisfied that you are consistently working at or above the level set out in the occupational standard, you will be put through for your End Point Assessment which will take place over 1-2 days.


The EPA consists of 2 assessment methods:
- Knowledge and Behaviours Test
- Practical Assessment

What financial support is on offer?

While you are on an apprenticeship your employer pays you a salary and supports you whilst you undertake your training

What can I do next?

If you successfully achieve all parts of the apprenticeship, your assessor will discuss with you and your employer the next steps to take. Dependent on your roles and responsibilities, this may be the next level of the subject you have been studying already or a different pathway.

How do I find out more?

Telephone: 01782 254287 (Newcastle office) or 01785 275660 (Stafford office)
Email: apprenticeships@nscg.ac.uk

Construction & Engineering

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