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Course overview

The BTEC Level 3 Extended Diploma in Travel & Tourism with Events is a 180 credit qualification which is equivalent to 3 ‘A’ Levels and provides learners with the comprehensive knowledge and understanding of the Tourism and Events industry. This industry is one of the most important contributors to the UK economy and an exciting industry to work in. Learners are provided with the theoretical concepts used in the industry and the practical knowledge needed to gain a wide ranging experience of the industry. The course is designed for learners who wish to either enter employment in the Tourism, Events or Hospitality industry or Higher Education.

To complete the Extended Diploma, you will attend college full-time for two years (there is an option to study a 90 credit one year diploma if preferred). Your timetable will include independent study time to enable you to consolidate the work carried out in lectures. All Level 3 Extended Diplomas are work-related qualifications designed to offer you a choice of routes into Higher Education and employment. Whilst on the course, you will study a combination of 4 core and 14 specialist units, the core unit content is fundamental to the success of tourism and event organisations, while the specialist units are varied and will equip learners with a broad and diverse experience.

The course is about the practical development of business knowledge and skills. You learn, and are assessed, by doing. To help you, there is a team of friendly, approachable tutors committed to your success who will encourage you to use the College’s extensive resources including computer facilities, library, private study area and careers and counselling service.

What else do I need to know?

There will also be additional enrichment activities which will support your learning, for example the Thomas Cook cabin crew training programme.

What are the entry requirements?

You require one of the following entry qualifications:

• A minimum of 4 GCSEs at grade 4 (C) or above, including Maths and/or English
• BTEC Level 2 Diploma in Travel and Tourism at a Merit or above standard

If you do not have these qualifications and are keen to join the course, we will be happy to consider and advise you individually. If progressing from a Level 2 vocational qualification, we would ideally expect you to have achieved a Level 2 English or Maths qualification or be able to demonstrate competence at this level.

How is it assessed?

You are continuously assessed throughout the course. For each unit, national standards are laid down, in which you have to show you are competent. Your tutors ensure that you are given opportunities to do this through projects, assignments, case studies and problem-solving situations.

Units include:

• The Business of Travel and Tourism – core unit that explores how T&T business operate.
• Introduction to the Travel and Tourism sector – core unit that explores the world of T&T.
• Customer Service – practical unit that examines the importance of customer service
• Marketing Travel and Tourism products and services – examines the intricacies of marketing intangible products and services.
• Hospitality Operations – where you will learn about the accommodation sector and looking after guests.
• Long-haul Travel – provides learners with basic travel geography and the opportunity to investigate popular long-haul destinations and their appeal.
• Tour Operations – investigating their role and the different types available, we also examine how the package holiday is costed to maximise profit.
• Working as a Holiday Representative – practical experience of the role of a holiday rep, producing a welcome meeting and a transfer speech.
• Events, Conferences and Exhibitions – another practical unit where you are required to stage an event, conference or exhibition.
• Entertainment for Holidaymakers – this is a unit which practically involves students planning and staging an entertainment event for holidaymakers.
• Work Experience in the Travel and Tourism sector – you will learn about the employment process from searching for a job, recruitment & selection and actual completion of the work placement with various employers from the industry.

As part of your study programme you will also study maths and/or English to support/improve your skills in these vital subjects. If you do not have GCSE grade 4 © or above in maths and/or English you will attend weekly taught sessions as part of your timetable. Maths and English development is also integrated in practical assignments and is essential for future progression and employment, as all tourism and events management organisations require you to have a minimum 4 (C) grade in these subjects.

What financial support is on offer?

This course is free for anyone aged 16 – 18. If you are outside this age group please contact 01782 254188.
College Maintenance Allowance (CMA): Anyone with a household income under £21,000 can receive up to £20 per week financial support to help pay for travel and meals and meet the costs of essential trips, books, stationery and equipment. The payments will be subject to full attendance on your course. A range of other financial support is available, depending on your personal circumstances. For more details visit

What can I do next?

The course gives you the skills and knowledge to pursue a career in one of many areas within the Tourism & Events industry such as travel agency work, business travel, holiday reps, tour guides, events management, and working for the local council or tourist boards. It also qualifies you to progress to Higher Education at Higher National Diploma/Certificate or Degree Level.
(You will also achieve UCAS points on a scale from 48 – 168)

How do I find out more?

For further information please contact Kerry Zdrodowski, Curriculum Leader in Travel and Tourism on 01782 254184, email or the College Information Centre on 01782 254254.

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