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Course Code: NFVPS021

Course Level: Level 2

Study Mode: Full-Time

Course Type: Vocational Courses

Course overview

Prepare for a dynamic career serving your community with our Level 2 Certificate in Public Services. Dive into the fundamentals of public administration, law enforcement and emergency response. Gain practical experience in teamwork, leadership and crisis management. This comprehensive program equips you with the skills and knowledge needed for further training and various roles in the public sector. Whether you aspire to join the police force, fire department, or civil service, this certificate is your pathway to making a difference.

If you’re interested in joining one of the uniformed public services, such as the Police Service, Ambulance Service, Fire and Rescue Service, British Army, Royal Navy, Royal Air Force, Prison Service or Maritime and Coastguard Agency a Public Services course at Newcastle College will prepare you for the mental and physical demands of life in the services.

You’ll be taught by professionals with years of service in the uniformed public services so you’ll benefit from outstanding expertise and vast knowledge. You’ll also have the chance of studying crime based units and learn how the public services respond to emergency incidents as part of your studies.

The BTEC Level 2 Certificate in Public Services is designed to equip you with the knowledge understanding and skills required for success in current and future employment, or progression to courses such as a BTEC Level 3 National Foundation Diploma in Protective Services and ultimately, university. Many students go on to study degrees in such areas as Criminology, Policing, Fire Management, Law, Forensic Investigation and Nursing.

You will also have the opportunity to develop a range of skills and techniques, personal skills and attitudes essential for successful performance in working life.

The course uses a blended learning approach, mixing classroom theory with a hands-on experience. From time to time you will work on individual projects, as well as getting together with your other classmates to produce pieces of group work. To ensure that the course caters for all abilities and learning styles we make sure that our lessons cater for students who like to learn by doing, or listening and reflecting on what they have been shown. You will develop practical skills such as map work and navigation whilst at the same time developing the confidence to lead groups, be that in the classroom or on the hills of the Peak District.

Alongside your course you will study maths and/or English to improve your skills in these vital subjects by attending structured weekly sessions as part of your timetable. Maths and English development is also integrated in practical assignments.

You will need 4 GCSEs at grade 3 or above. However, if you have a keen interest in the subject and commitment to succeed, your entry requirements will be discussed at interview.

The course is accredited by BTEC. Although the programme is mostly assessed through continuous assessment throughout the course, you will have two externally assessed units in the form of written exams. The two externally assessed units are 'The Role and work of the Public Services' and 'Citizenship, Society and the Public Services'. The remainder of the units will be assessed in a variety of forms including written assignments, project work, presentations, group work and practical-based assessment. The work completed in each unit is graded as Pass, Merit or Distinction.

If you wish to find out more you can contact Lisa Green, Curriculum Leader in Public Services, by emailing

BTEC Level 2 Certificate in Public Services is a recognised qualification which can lead to job opportunities in the uniformed services such as Army, Navy, Royal Marines, RAF, Police, Fire Service, Prison Service. In addition to this it will give you a strong basis for other job roles. Finally completion with an overall Merit grade allows progression onto Level 3 BTEC courses.

This course is free for anyone aged 16 – 18. If you are outside this age group, please contact Charlotte Robertson on 01782 254141 or email

College Maintenance Allowance (CMA): Anyone with a household income under £26,000 can receive up to £20 per week financial support to help pay for travel and meals and meet the costs of essential trips, books, stationery and equipment. The payments will be subject to full attendance on your course. A range of other financial support is available, depending on your personal circumstances. For more details visit


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What else do I need to know?

You will learn through a well-balanced range of studies, which combines practical skills with theoretical knowledge. You will also develop skills that are applicable to many working environments including functional skills in maths, English and IT. As a student you will also have the opportunity to take additional qualifications alongside your main programme. Typical activities that you will be involved in throughout your time on the course include outdoor activity days/residential (e.g. mountain biking and rock climbing), presentations/talks from the RAF, Royal Navy, Police, Army, Fire and Rescue Service, visiting Army bases, Royal Navy Warships, Fire Stations and taking part in Fire and Rescue Exercises where appropriate.