AI at Work: Tools, Skills and Confidence

During the course, you will be introduced to a range of AI tools and workplace technologies used to support communication, organisation, research and everyday tasks.

You will learn how to:

• use AI tools to support writing and emails
• improve productivity and organisation
• create documents and presentations
• use AI for research and idea generation
• write effective prompts for AI tools
• understand online safety, privacy and responsible AI use
• identify the benefits and limitations of AI in the workplace 

You will also develop confidence using common workplace digital applications and improve your understanding of how AI can support employability and professional development.

Sessions are practical, supportive and focused on real-life workplace tasks through guided activities and hands-on learning.

Learners should have basic English reading and writing skills and be confident using a keyboard, mouse and the internet, with some knowledge of Microsoft applications or other digital workplace tools. No previous experience with AI tools is required.

Assessment is continuous and mainly based on practical activities completed during sessions. You will demonstrate your skills through tasks such as using AI tools appropriately, creating workplace documents, improving written communication and completing digital activities linked to workplace scenarios.

You will receive regular feedback and support from your tutor throughout the course and will record your progress against individual learning goals on an ILP (Individual Learning Plan). You will regularly reflect on your development, confidence and achievement, supported by completed tasks, tutor observations, learner discussions and practical activities.

For more information, contact our Adult Education Team on 01782 254211 or email adult.education@nscg.ac.uk.

After completing the course, you may choose to progress onto further digital, business or employability courses, including Essential Digital Skills qualifications or more advanced AI and workplace technology training, subject to learner numbers and readiness.