Tell us about the start of your career. What did you learn that you still apply to your job role now?
My career began in business and finance, where I completed a BTEC National Diploma in Business and Finance. One of the most formative stages of my early working life was my time at Britannia Building Society’s Head Office, progressing to become a Sales Manager. This experience taught me how to analyse information, manage performance, support teams and work within a large, structured organisation. It strengthened my confidence, professionalism and ability to stay calm and organised in fast‑paced environments.
At the time, I didn’t realise how valuable those skills would become later in my career, but they gave me a strong foundation in leadership and communication.