Administration Assistant Intermediate Apprenticeship Standard

The assistant administrator is responsible for assisting colleagues with your duties. They use digital systems and tools to collate, extract and enter data.

Within their organisation they may be asked to work with or act as a point of contact for other departments and colleagues within the organisation such as IT departments, finance and human resources. 

• Office Administration - carrying out routine administrative tasks and supporting day-to-day operations.
• Digital skills - using workplace software, systems and digital tools.
• Communication - communicating professionally with colleagues, customers and other stakeholders.
• Organisation and time management - prioritising work, managing deadlines and maintaining accurate records.
• Information and data - handling, storing and protecting information appropriately.
• Customer service - providing professional and helpful support.
• Teamwork - working effectively with colleagues and contributing to the wider organisation.
• Problem-solving - responding to routine issues and finding appropriate solutions.
• Professional behaviours - developing reliability, attention to detail, confidentiality and positive attitude.

Candidates need a minimum of four GCSEs, including maths & English (minimum grade 4/C). If you do not hold a suitable maths or English qualification, you ill complete initial assessments to identify if you can achieve Functional Skills at Level 2. 

The End Point Assessment consists of:

1. Apprentices will build a portfolio of evidence for their assessment and will select a suitable assessments, which can include an Interview, Presentation, Question and Answer and a Project.
2. To start the End Point Assessment, Apprentices must hold a Level 2 English and maths qualification.

T: 01782 254287 (Newcastle office)

T: 01782 275660 (Stafford office)

E: apprenticeships@nscg.ac.uk

Business Administrator Advanced Apprenticeship. 

if you successfully achieve all parts of the apprenticeship, your assessor will discuss your next steps to take. Dependent on your roles and responsibilities, this may be the next level of the subject you have been studying already or a different pathway.

While you are on an apprenticeship your employer pays you a salary and supports you whilst you undertake your training