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We understand that starting college can be a little overwhelming, so we've put together this handy FAQ to let you know what to do during GCSE Results Day and our Enrolment process.

Where and when can I collect my GCSE results if I studied at NSCG?

At Newcastle you can collect your results from our Performing Arts Centre (opposite the main building) from 9AM*.
At Stafford you can collect your results from the Maths & English Hub (located in the Tenterbanks Building, Ground Floor) from 9.30AM*.

*Times may vary, students will be notified prior.

What do I need to bring with me on GCSE Results Day?

On GCSE Results Day (Thursday 22 August 2019) when you come to enrol at either Newcastle or Stafford College you will need to bring your results slips for all your GCSE qualifications and any other previous qualifications you may have attained.

I’ve lost my enrolment information who do I need to contact?

If you've lost your enrolment letter sent to you with your date and time to enrol, you can come to enrol at either of our campuses at any time Monday - Friday from 9am - 5pm, starting on Thursday 22 August. Just speak to a member of staff and we'll be happy to help.

What if my GCSE or other exam results are not as good as, or better than, I was expecting?

If you do not achieve the exam results you were hoping for, it is important you still attend your enrolment and we will help you to enrol on to another suitable course. We offer a number of courses at different levels, so do not worry, there will be a course for you at the College.

If your exam results are better than you had expected (well done you!), we will refer you to a suitable course depending on your grades.

What should I do if I have been offered on more than one course?

Speak to us on your enrolment slot provided on your letter and we will be able to help advise and finalise your choices.

Can I change the course I originally applied for?

Sure! Don't worry if you've changed your mind. If you meet the entry requirements and there are available places on the other course you'd like to enrol on, we'll make that happen. It is important that you attend your enrolment or visit the College in person to do this.

I haven’t applied to NSCG is there still time?

Yes, there is still time. We have a number of courses available. If you meet the entry requirements and there are available places on the course you'd like to enrol on, we'll make that happen.

How do I withdraw my College application?

Come in person to your chosen campus and speak to our Information Point teams.

Alternatively, you can call our main switchboards on the following numbers:

  • Newcastle Campus (01782 254254)
  • Stafford Campus (01785 275800)

Can I apply for financial support to help with my course?

Our Student Services team will be on hand throughout the enrolment process to speak to students looking to apply for financial support. For more information about the types of financial support on offer, click here.

How do I order a uniform if required for my course?

On applying for your course, you will have been issued a letter from your faculty administrator detailing how to purchase clothing for your course if required. If you have not received this or have made a late application, speak to a member of your subject staff at your enrolment for details.

How do I process my DBS if required for my course?

On applying for your course, you will have been issued a letter from your faculty administrator detailing how apply for a DBS (Disclosure and Barring Service) if required. If you have not received this or have made a late application, speak to a member of your subject staff at your enrolment for details.

When does my course start?

Fresher's Week is the first week of term, this is week beginning Monday 9 September 2019 .

All learners will be given their timetable during Freshers Week.

When will I receive my timetable?

If you don't receive your timetable when you come to enrol, don't panic, you will be given your timetable on the first day of term which is Monday 9 September 2019 for all learners.

I'm on holiday or cannot make it when I'm meant to enrol, what do I do?

If you're soaking up the sun or have an important commitment you can't rearrange, you need to do the following:

Either email/telephone all of your results to the contact details provided on your enrolment letter

Or send a representative with your results to your chosen college campus.

IMPORTANT: If you haven't got the results required for your chosen course, you will need to get in touch with the College, either in person or by calling the main switchboard.

  • Newcastle Campus (01782 254254)
  • Stafford Campus (01785 275800)

I’m worried or concerned about starting college - is there anyone I can talk to?

Of course, our Student Services team will be on hand throughout the enrolment process to help answer any worries or concerns you may have about starting college. You can also get in touch beforehand, for details click here.

How do I sort out my bus pass/travel before I start college?

If you've already applied, our Student Services team will have sent out information detailing how to go about getting your bus pass/travel dependent upon which campus you'll be enrolling at.

During GCSE Results Day and Enrolment, our Student Services team will be available at both campuses to speak to enrolling students about travel information and support.

At Newcastle our cash office will be open from Monday 9 September 2019 (located on the ground floor) and bus pass/travel information can be found/purchased from here.

At Stafford bus pass/travel information can be found/purchased from the Library Helpdesk from Monday 9 September 2019 (located in the Riverbank Building, ground floor).

I'm interested in Sport, does the College have any teams I can join?

We're pretty big into sport at both of our campuses. Your journey is up to you, whether you want to compete, coach, volunteer or just keep fit and have fun, the choice is yours. You decide what you want to study and where sport fits in. It’s not about choosing between studies and sport. For more information click here.

If you’re already competing at county level or above in your chosen sport then you could be part of our Elite Sports Performance Programme. So, whatever your level, you can enjoy our knock-out facilities and see why we’ve earned our reputation as the Midlands’ top sports college.

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